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The Sales Podcast


Mar 25, 2019

  • CEO and Founder of Oxygen
  • Bought the company in 2008
  • Founding Member of Sales Enablement Society
  • Be ready to walk away from the table
  • Southwest and Zappos are anomalies
  • Most companies are "command and control" structures
  • They rank employees against one another
  • Move from ratings to no-ratings
    • Have on-going conversations with your staff
    • Go beyond just semi-annual reviews
    • Look at what and how they're working vs. just what they did
    • Move beyond task-completion
    • If they get their job done by bullying people you don't want them
    • Give more control to managers
  • Focus on strengths
  • The new ABCs of Selling are "Always Be Curious"

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