Why we mistakenly think we have to compete on price
How the race to the bottom hurts your growth
How do you handle unhappy customers?
Do people have a right to buy from you?
Why you need to protect your team.
How to de-escalate tough situations.
“How do you deal with social media terrorists?”
What to do when it’s your fault
The three steps to stay in control of your online
How to use public shaming to your benefit.
How to leverage effective terms and conditions to minimize
What to do after the sale.
The 3 stages to making the sale
Why you need to anticipate the problems a new customer might
Why you shouldn’t worry about refunds
How many new courses does Derek launch per year
Is email dead?
The future of engagement
How to reach people when you’re new
Why he killed a podcast with 30,000 downloads per episode
How to balance FOMO and FOGD.
"You can’t strike oil by digging 100..."
Where you need to build first
Where all of his revenue comes from
About the Podcast
Unscripted, real, transparent interviews from Wes Schaeffer, The Sales Whisperer®, to help you master inbound marketing and make more sales that close faster, easier, at higher margin, with less stress and more fun. Wes is a Sales Trainer, Air Force Veteran, Copywriter, Successful Entrepreneur, Husband of 23 years, Father of 7, Author of two books, Keynote Speaker, Golfer, Whiskey-Drinker, Humorist. Join us at TheSalesWhisperer.com/podcasts for recaps of every interview along with valuable resources for aspiring Entrepreneurs and Sales People. TheSalesWhisperer.com is where Professional Sales People come to grow.