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The Sales Podcast

Sep 15, 2014

About Today's Guest 

Alice Kemper doubled her income the first day of getting into sales. (She was a public school teacher.) She went into sales for American Greeting Cards and Harte Hanks as a “token woman.” (Out of 800+ sales people she was the 9th woman hired.)

She became a student of selling because after her two weeks of sales training with the company she was on her own. She knew as a teacher you “can’t wing it," so 31 years ago launched Sales Training Consultants. (Not a big difference teaching 6th graders and sales people! Doh!)

She's been building her business by helping others build theirs ever since.

Tools To Thrive

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Rubber-Meets-The-Road Tip

  • Preparation is key to sales success. It’s the most overlooked action sales people mess up on.
  • They express needs and desire to do something about it.
  • “How will I launch this conversation?”
    • There is no more time anymore.
    • They don’t want to know about you.
    • No 3-martini lunches.
    • You have to prepare more than “in your head.”
    • You need to write it down and practice it.

"Preparation is key to sales success. It’s the most overlooked action sales people mess up on"

  • Buyer. Seller. Observer.
    • Sales people never get up in front of the room in her training.
    • Everyone brings a sales challenge to work on and the training is done in context.
    • Her clients must agree to work with her for a minimum of three months with weekly 90-minute, interactive calls to reinforce.
    • That’s how she can guarantee a 5% to 35% increase.
  • Many sales managers are not naturals with innate sales management skills so Alice created “30 Minute Sales Meetings.”

"Your sales training must be done in context"

  • Past Prospecting failures can cause pain that keeps you from doing more prospecting.
  • You have to learn from your mistakes, conduct better research, prepare your words and prospecting processes more thoroughly and continue to grow.
  • “The close is the easiest part of the conversation…if you do all of the steps leading up to it properly. Establish yourself as a strategic partner. They don’t need another vendor. Business people need strategic business partners.”
  • Ask the right questions. Remove barriers.

"Ask the right questions. Remove barriers."

Links Mentioned

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